Last updated: March 23, 2026 — Effective Date: March 23, 2026
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website or use a web application. They are widely used to make websites and applications work more efficiently, to provide a better user experience, and to supply information to the operators of the site or application.
In addition to cookies, Gemhubx may use similar technologies, including:
Throughout this policy, the term "cookies" is used broadly to encompass all of these technologies unless otherwise specified.
Gemhubx uses cookies and similar technologies to:
SameSite=None; Secure) to function within the Shopify Admin iframeThe following table provides a detailed breakdown of the cookies and similar storage mechanisms used by Gemhubx:
These cookies are required for the core functionality of Gemhubx. Without them, the application cannot function properly. They cannot be disabled.
| Cookie Name | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
gemhubx_session |
Session management and authentication. Maintains your logged-in state and associates your browser with your server-side session. Essential for all authenticated functionality including product browsing, importing, and order management. | Session duration (expires when browser closes or after 24 hours of inactivity) | No — required for the application to function |
XSRF-TOKEN |
Cross-Site Request Forgery (CSRF) protection. Ensures that form submissions and state-changing requests originate from Gemhubx and not from a malicious third-party site. | Session duration (refreshed with each request) | No — required for security |
remember_web_* |
"Remember me" functionality. Allows you to remain authenticated across browser sessions without needing to re-authenticate each time you return. | 30 days | No — required for persistent authentication |
Functional cookies enhance your experience by remembering choices you have made. They are not strictly necessary for the application to operate but provide a more convenient and personalized experience.
| Cookie / Storage Name | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
sidebar_state |
Remembers whether the navigation sidebar is expanded or collapsed, so your preference persists across page loads. | 30 days | Yes — sidebar will default to expanded state |
locale |
Stores your preferred language and locale setting so the application displays content in your chosen language. | 1 year | Yes — application will use default language |
Analytics cookies help us understand how visitors interact with Gemhubx by collecting and reporting usage data in an anonymized or aggregated form.
| Data Collected | Purpose | Duration | Can Be Disabled |
|---|---|---|---|
| Usage pattern data (pages viewed, features used, interaction frequency, session duration) | Helps us identify which features are most used, detect usability issues, and prioritize improvements to the application. | 12 months | Yes — you can opt out (see Section 5) |
In addition to cookies set directly by Gemhubx, third-party services integrated into our application may set their own cookies:
When Gemhubx is loaded within the Shopify Admin as an embedded application, Shopify's App Bridge framework may set or read cookies to manage the embedding context, maintain the merchant's Shopify session, and handle navigation between the app and the Shopify Admin. These cookies are governed by Shopify's Cookie Policy.
Our service is protected by Cloudflare, which may set the following cookies:
__cf_bm: A bot management cookie used by Cloudflare to identify and distinguish between humans and automated bots. This cookie is essential for security and cannot be disabled. It expires 30 minutes after the last page load.cf_clearance: Set when a visitor completes a Cloudflare challenge (e.g., CAPTCHA). It indicates that the visitor has been verified and allows subsequent requests to pass without further challenges. Duration varies.For more information, see Cloudflare's cookie documentation.
We use Google Fonts to serve the Montserrat typeface used throughout our application. When your browser loads fonts from Google's servers, Google may collect limited data such as your IP address, browser type, and the URL of the page requesting the font. Google's use of this data is governed by the Google Privacy Policy. Google Fonts does not set cookies in your browser, but it does log font requests on Google's servers.
You have the right to control which cookies are stored on your device. Please note that disabling essential cookies will prevent Gemhubx from functioning correctly.
Most web browsers allow you to manage cookies through their settings. Below are instructions for the most common browsers:
SameSite=None; Secure attributes for the application to function within the Shopify Admin iframe.Gemhubx handles cookie consent as follows:
Gemhubx respects the "Do Not Track" (DNT) browser signal. When we detect that your browser has DNT enabled, we will:
Please note that not all third-party services integrated with our application may honor the DNT signal. We encourage you to review the privacy policies of third-party services listed in Section 4 for their specific DNT practices.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in applicable law. When we make changes to this policy:
Changes to this Cookie Policy are effective upon posting unless otherwise stated. Your continued use of Gemhubx after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
If you have questions about this Cookie Policy, the cookies we use, or how to manage your cookie preferences, please contact us:
Gemhubx
Email: [email protected]
Website: https://gemhubapp.com
Support: [email protected]
For general data protection inquiries, please refer to our Privacy Policy.